Frequently Asked Questions

You can book online in minutes via our booking system — same-day and evening slots are often available. Alternatively, call us on 01634 575805 or pop into the pharmacy.

Walk-ins are welcome, but we recommend booking in advance to guarantee your preferred time slot, especially for popular vaccines such as yellow fever.

We recommend booking at least 4–6 weeks before your departure. Some vaccine courses require multiple doses spaced several weeks apart. That said, we accommodate last-minute travellers wherever possible — even if you're flying next week, please get in touch.

A pharmacist will review your itinerary, medical history, and vaccination records, then advise on the vaccines and medications you need. The £20 consultation fee covers this assessment.

A £5 cancellation fee applies to missed appointments. Please give us as much notice as possible so your slot can be offered to another patient.

We offer a full range of travel vaccines including yellow fever, typhoid, hepatitis A, hepatitis B, meningitis, rabies, Japanese encephalitis, cholera, and more. We also prescribe malaria prevention tablets.

Yes. Medway Travel Clinic is an approved yellow fever vaccination centre. We can issue an official International Certificate of Vaccination or Prophylaxis (ICVP) — the 'yellow card' — which is required for entry into certain countries.

A yellow fever certificate is now valid for life (it used to expire after 10 years). You only need one dose unless specific medical circumstances apply.

Yes. For example, hepatitis B typically requires 3 doses, and the rabies pre-exposure course involves 3 doses. This is one reason we recommend booking as early as possible before travel.

Yes. We prescribe and dispense antimalarial medication. Your pharmacist will recommend the most appropriate option based on your destination, itinerary, and medical history.

No. Travel vaccinations are not NHS-funded — all travel health services at our clinic are private and self-pay. This is consistent with NHS policy nationwide: travel vaccines are considered elective, not routine.

The initial travel health consultation costs £20. This covers the pharmacist's assessment of your itinerary and personalised vaccine recommendations. Vaccine and medication costs are additional and vary by type.

Full pricing is listed on our Vaccines page and on the homepage pricing table. Prices are displayed clearly before you book.

We accept cash and all major debit and credit cards.

Not necessarily. Requirements vary significantly by country and the type of travel. Our pharmacist will give you destination-specific advice based on official guidelines from TravelHealthPro and the NaTHNaC.

TravelHealthPro (travelhealthpro.org.uk) is the UK's leading resource for country-by-country travel health guidance. We use this alongside our clinical assessment to advise you.

Contact us as soon as possible. Even a few days' lead time can allow us to give at least partial protection for some vaccines. Some vaccines, like yellow fever, are single-dose and effective from day 10 after vaccination.

Yes. We advise the whole family including infants and children. Vaccine recommendations and dosing may differ for younger travellers, and our pharmacist will tailor advice accordingly.